Managing Anger and Stress to Stay Focused At Workplace

OVERVIEW

We have all experienced stress and anger at some point during our day to day life. It can be brought on by a myriad of reasons whether it is in the workplace or in our personal life. In the workplace employees at all levels can feel stressed out, anxious, and misunderstood. In our personal life the stresses can be even greater due to finances, family and responsibility. Anger is a powerful emotion. If not managed appropriately it may have destructive results for you, your colleges and your loved ones costing people their jobs, personal relationships, and even their lives when it gets out of hand. Uncontrolled anger can lead to arguments, physical fights, physical abuse, assault and self-harm.

This workshop will concentrate on how you deal with stress and anger, after all it is a personal emotion.

LEARNING PROCESS



Day 1:






Module 1: Understanding Stress



•    What is Stress? (Exercise) •    What is Stress? •    What is Eustress? (Exercise) •    What is Eustress? •    Adjust, Avoid, Accept (Exercise) •    Adjust, Avoid, Accept






Module 2: Adjust, Avoid, Accept



•    Actions for Adjusting (Exercise) •    Actions for Adjusting •    Actions for Avoiding (Exercise) •    Actions for Avoiding •    Actions for Accepting (Exercise) •    Actions for Accepting






Module 3: It’s All About You



•    Eating Properly (Exercise) •    Eating Properly •    Exercising (Exercise) •    Exercising •    A Good Night’s Sleep (Exercise) •    A Good Night’s Sleep






Module 5: Techniques to Relax Your Body



•    Stretch Away Stress (Exercise) •    Stretch Away Stress •    Breathing (Exercise) •    Breathing •    Meditation (Exercise) •    Meditation






Module 4: Environmental Relaxation Techniques



•    Escapism (Exercise) •    Escapism •    Music (Exercise) •    Music •    Laughing in the Face of Stress (Exercise) •    Laughing in the Face of Stress





Day 2:






Module 11: Dealing with Your Anger



•    What are Hot Buttons (Exercise) •    What are Hot Buttons •    Identifying Your Hot Buttons (Exercise) •    Identifying Your Hot Buttons •    Alter (Exercise) •    Alter •    Avoid (Exercise) •    Avoid •    Accept (Exercise) •    Accept •    Wrap Up






Module 6: The Nature of Anger



•    The Pentagon of Anger (Exercise) •    The Pentagon of Anger •    Fight or Flight (Exercise) •    Fight or Flight •    Myths about Anger (Exercise) •    Myths about Anger






Module 7: Controlling Anger



•    The Warning Signs (Exercise) •    The Warning Signs •    Coping Thoughts (Exercise) •    Coping Thoughts •    Using Relaxation Techniques (Exercise) •    Using Relaxation Techniques •    The Need to Vent (Exercise) •    The Need to Vent






Module 8: Separate the People from the Problem



•    Objective or Subjective Language (Exercise) •    Objective or Subjective Language •    Identifying the Problem (Exercise) •    Identifying the Problem •    Using “I” Messages (Exercise) •    Using “I” Messages






Module 9: Working the Problem Together



•    The Art of Disagreement (Exercise) •    The Art of Disagreement •    10 Negotiation Tips (Exercise) •    10 Negotiation Tips •    Building Consensus (Exercise) •    Building Consensus •    Brainstorming Basics (Exercise) •    Brainstorming Rules (Key to Success)






Module 10: Solving the Problem Together



•    Choosing the Best Solution (Exercise) •    Choosing the Best Solution •    Implementing, Evaluating, and Adapting (Exercise) •    Implementing, Evaluating, and Adapting

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SKILL MASTERS ACADEMY formerly known as Chalk Talk Consultants Plt was founded in the year 2015 and incorporated in Malaysia.

Its Registered Office is situated at No. 2, Jalan Duku, Off Jalan Kasipillay, 3rd Mile Jalan Ipoh, 51200 W.P Kuala Lumpur, Malaysia.

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