1 Day Email Writing & Email Etiquette – HMM

OVERVIEW

We are in this age of fast changing technology where email is the preferred and often most efficient form of business communication. Special attention needs to be given to email etiquette framework when using this very important business communications tool for effective and efficient communication.

This 1-Day training course provides you with the skills and techniques necessary for managing emails, writing professionally with effective email structures and the do’s and don’ts in business email writing. Learn how to draft emails that are clear and concise to minimise any miscommunication. Miscommunication could very well be costly both to the organization and you.

LEARNING PROCESS



Course Content





  • Welcome, Program Introduction & Ice Breaking

  • Introduction to Business Writing & Email Writing

  • The Importance of Email Etiquette (Netiquette)

  • Rules of Thumb

  • Polishing your Cyber Manners

  • Creating Structure for Success

  • Watch your Grammar

  • Formatting your Email Message

    • Email Exercise 1

    • Critique Session

    • Email Exercise 2

    • Critique Session



  • The Final Tips

  • Proof reading

  • Useful Phrases






Methodology




Think differently to alter direction.


The experience of learning to read and write for the first time is likely to remain vivid in your memory. The skill is ingrained and it stays. The primary objective of our training and workshop is to make your new knowledge and abilities as durable as the ones you've already accumulated.  They foster fresh ideas. They enable great feats. Individual behaviour and attitude contribute to your organization's success is what we prioritise.


Combining experiential, instructional, and discovery learning with current coaching technology promotes profound transformations in attitudes and behaviour that enable sustainable change in your business. These adjustments improve results.




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SKILL MASTERS ACADEMY formerly known as Chalk Talk Consultants Plt was founded in the year 2015 and incorporated in Malaysia.

Its Registered Office is situated at No. 2, Jalan Duku, Off Jalan Kasipillay, 3rd Mile Jalan Ipoh, 51200 W.P Kuala Lumpur, Malaysia.

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