ROOT CAUSE ANALYSIS & PROBLEM SOLVING

OVERVIEW

In today’s fast-paced and highly competitive information age, organizations are continuously striving to achieve greater success and sustainability. In such dynamic environments, challenges are inevitable—and innovative, practical solutions are no longer a luxury, but a critical necessity.
To stay ahead, organizations must cultivate a workforce that is not only aware of problems but is also solution-conscious—equipped with the structured thinking skills needed to generate impactful and creative solutions. It is this proactive, agile mindset that empowers companies to thrive amidst change, outpace competition, and seize new opportunities with confidence.

LEARNING PROCESS

WORKING PAPER-ROOT CAUSE ANALYSIS & PROBLEM SOLVING


LEARNING OBJECTIVES

1.

MECE Consciousness



Organize complex information clearly and logically.



Enable in-depth, structured analysis.

2.

Root Cause Analysis Blueprint



Understand the overall problem-solving framework.



Set your thought process towards identifying effective solutions.

3.

4-Step Process



Learn a professional method used to solve all types of problems.

4.

Identify & Categorize the Root Cause



Discover all related problems.



Prioritize main issues for focused resolution.


APPLY COURSE

SKILL MASTERS ACADEMY formerly known as Chalk Talk Consultants Plt was founded in the year 2015 and incorporated in Malaysia.

Its Registered Office is situated at No. 2, Jalan Duku, Off Jalan Kasipillay, 3rd Mile Jalan Ipoh, 51200 W.P Kuala Lumpur, Malaysia.